Q & A frequently asked questions
About a reservation and payment
How should I settle the accommodation fee?
Can I pay with a smartphone on the day of stay?
When does cancellation fee occur.
What time is the check-in check-out?
About number of the child and the charges of the child.
About a room
The amenity included in the room?
Are there the facilities keeping valuables?
Are the facilities barrier-free?
Are there a vending machine and the ice machine?
Is there the coin laundry?
About various services
Is there the room service?
Will you make a meal for us?
About the delivery of the meal
About the menu of various experiences
About an access
Where is a station of the nearest public transport?
Routes from JR Kyoto Station to our facilities